[She is] compassionate, caring and human! She genuinely cares about the well-being of her clients.
Not only were we over the moon with her dedication, loyalty and response time, but everyone that she recommended for us to work with was phenomenal. With a tight time crunch and a baby on the way, Lacey made us feel like we were her top priority and only client.
We had very little knowledge and experience about purchasing a home, we were scared of the overall thought of the "Big Commitment". Lacey eased our minds and answered all of our questions. We could call her anytime with questions and she would get back to us very quickly. She helped us tremendously with negotiating what was best for us and our circumstances. She worked many hours for us and we are so grateful. If you need a committed agent Lacey Castelvecchi is the one you are looking for!
We talked for some time, literally years, before things were finally in our favor. She was extremely patient! She is honest, straightforward, caring and engaged.
She was more than willing to help us every step of the way. (as first time buyers, it took a lot of patience!) She was able to calm my nerves when we ran into snags along the road. Overall, we could not be more happy with our home buying experience with Lacey!! I would recommend her to anyone looking for a knowledgeable and professional agent!
She's not a salesman only worried about her commissions- she cares about her clients and their needs.
We knew she would do a good job for us based on character...she went beyond expectations.
Her availability at almost any hour of the day is most reassuring. I can't think of anything to improve her professionalism.